Terms & Conditions

Cancellation Policy

at Llandegfedd

Brought to you by Welsh Water

Llandegfedd Activities Cancellation Policy


If the booking is cancelled more than 48 hours prior to the activity start time, a full refund to the credit card used will be made.

If the booking is cancelled between 24 – 48 hours prior to the activity start-time, a credit voucher to the full amount will be issued.

There will be no refund / credit voucher if the booking is cancelled within 24 hours prior to the activity start time.

If the conditions on the day are not ideal and the customer feels the conditions are unsuitable, but the activity is still taking place, the customer may choose to reschedule or receive a credit voucher.

If Llandegfedd Lake cancels a booking for any reason, a full refund to the credit card used will be issued. If the customer prefers, a credit voucher may be issued instead. If cancellation occurs due to a medical emergency, including a positive COVID-19 test, we will refund to a credit voucher.

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